Multi-Service Operators (MSO)
Improved content navigation & discovery for your customers
The complex requirements of multi-service operators (MSOs) require flexible and state-of-the-art solutions for content discovery and navigation. FUNKE Digital TV Guide offers dedicated solutions for multi-service providers to answer the sophisticated demands of today’s media consumers who demand to find relevant content in a multi-source environment quickly and independent of its source.
We put a strong focus on recommendation and personalization as it will significantly add to the satisfaction of your customers by triggering higher engagement rates with your content. Providing your viewers with relevant content can lead to greater content consumption, improved customer satisfaction and loyalty, and increased and maximized revenue. Our solutions support multiple content sources and data types. Our expertise spans the complete range from metadata preprocessing to personalized recommendations.
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Contact our team to find out how to increase customer satisfaction, engagement and loyalty on your consumer electronic devices.